Frequently Asked Questions
Everything you need to know about our sustainable fashion journey
What makes 'I was a Sari' products unique?
Every piece is handcrafted by artisans in India using upcycled vintage saris. Because of the nature of recycled fabrics, each item features a one-of-a-kind print and color palette, ensuring your garment is truly unique.
How do I care for my upcycled silk and cotton items?
To preserve the delicate vintage fabrics, we recommend hand washing in cold water with a mild detergent or professional dry cleaning. Avoid direct sunlight when drying to prevent color fading.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout. Please note that international orders may be subject to local customs duties.
What is your return policy?
We accept returns within 14 days of delivery for items in their original, unworn condition with tags attached. Please visit our Returns Portal to start a request. Sale items are final sale.
How does my purchase support the artisans?
We are a social enterprise committed to women's empowerment. Your purchase provides fair wages, health insurance, and vocational training to underprivileged women artisans in Mumbai, helping them achieve financial independence.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.